Anello is a software company based out of Austin, Texas that creates phone solutions for business customers. Our main efforts are aimed at Anello Voice, a web based solution for making, receiving, and routing calls, which can can be customized for studios, small business, remote teams, sales teams, call centers, or enterprise applications.
To help you spend as few minutes on the phone with customers, clients, prospects, and employees as possible. For your customers, clients, prospects, and employees to enjoy their customer experience. For you, your agents, and your developers to enjoy our software.
How does Anello Voice grow with my business?
Extend your system with services by adding waiting rooms, conferencing, queueing, routing, and other features in a few steps. Any purchased functionality becomes immediately available to all of your phone lines, which means your agents can be less concerned with setup, and focused on meeting sales goals and answering customer calls.
Where can I access my incoming calls and make outgoing calls?
Outgoing calls, incoming calls, setup, and purchases are all browser based. With an up to date version of Google Chrome, the browser becomes a business phone that you can take anywhere -- whether its another room in your business or a coffee shop across the globe.
Why should I choose Anello Voice?
Purchasing a physical phone or signing a contract may not be the best option for your business. With Anello Voice, you can purchase as many or as few phone numbers as you need, and assign them to your agents with just an email. When agents login from any computer, they have access to outgoing and incoming calls at that number and any apps in your account.
Where do I get a token to make and receive calls?
After purchasing a phone number and minutes, go to the settings page and invite an agent (or yourself) by login email. Submit the same token on the Phone page and you will be able to begin making and receiving calls with that particular number.
What if I need a custom telecommunication solution?
For those who need custom solutions such as complicated phone flows or other advanced features, simply contact suppport at firstname.lastname@example.org. We will help you create the perfect phone experience for your agents and your customers.
What type of browser can I use to make and receive calls?
In most cases, Google Chrome will be the best option. For more information, see this article:
What are the internet speed requirements?
In most cases, you existing internet will be the best option. For more information on internet bandwidth, see this article: